Introduction

Pixelor ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at pixelor.co.

Please read this privacy policy carefully. By using Pixelor, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide

Account Information: When you create an account, we collect your email address and authentication credentials.
Payment Information: When you purchase credits, payment processing is handled by Stripe. We do not store your credit card details.
Files You Upload: Images and videos you upload for conversion are processed temporarily and deleted after processing.
Communications: If you contact us, we may keep a record of that correspondence.

Automatically Collected Information

Usage Data: We collect information about how you use our services, including conversion history and feature usage.
Device Information: Browser type, operating system, and device identifiers.
Log Data: IP address, access times, and pages viewed.

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process your transactions and send related information
Send you technical notices, updates, and support messages
Respond to your comments and questions
Monitor and analyze trends, usage, and activities
Detect, investigate, and prevent fraudulent transactions and abuse

File Processing & Storage

Browser-Based Processing: Most image conversions happen entirely in your browser. Your files never leave your device for these operations.

Server-Side Processing: For certain complex conversions, files may be temporarily uploaded to our servers. These files are:

Encrypted during transfer using TLS/SSL
Processed immediately upon upload
Automatically deleted within 1 hour of processing
Never shared with third parties

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

Service Providers: Companies that help us operate our services (hosting, payment processing, analytics).
Legal Requirements: When required by law or to protect our rights.
Business Transfers: In connection with a merger, acquisition, or sale of assets.

Cookies and Tracking

We use cookies and similar tracking technologies to:

Keep you signed in to your account
Remember your preferences
Understand how you use our services
Improve our website and services

You can control cookies through your browser settings. Note that disabling cookies may affect functionality.

Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing of your data
Data portability
Withdraw consent at any time

To exercise these rights, please contact us at privacy@pixelor.co.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Children's Privacy

Our services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children under 13.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: privacy@pixelor.co
Contact Page: pixelor.co/contact